The Josephine Norkaitis Student Success Center provides you with opportunities to enhance your education through academic and personal counseling, tutoring, and related support services. Study skills, tutoring, writing proficiency, stress, emotional crisis and even domestic violence issues all fall under the of umbrella of the Josephine Norkaitis Student Success Center at Mercy College.


Available Services


Academic Advising


Academic Resources


Disability Services


Lunch and Learns


Steps to Success

Student Emergency Fund

Tutoring Services


Meet the Team

Lyneene Richardson
Dean of Student Affairs
(515) 643-6659

Rebecca Dennis
Director of Student Engagement
(515) 643-6782

Sara Hill
Sara Hill
Senior Academic Advisor
(515) 643-6662

Allison Kipp

Academic Advisor
(515) 643-6794

Keri Stripling

Academic Advisor
(515) 643-6718

Diane Haskins
OVW Grant Coordinator
(515) 643-6683