Josephine Norkaitis Student Success Center


Student Success Center

The Norkaitis Student Success Center provides you with opportunities to enhance your education through academic counseling, teletherapy,  tutoring, and related support services. Study skills, tutoring, writing proficiency, stress, emotional crisis and even domestic violence issues all fall under the of umbrella of the Norkaitis Student Success Center at Mercy College.

Available Services


Academic Advising


Academic Resources

Teletherapy Services

Disability Services

Steps to Success

Student Emergency Fund

Tutoring Services


Meet the Team

Lyneene Richardson
Dean of Student Affairs
(515) 643-6659

Rebecca Dennis
Director of Student Engagement
(515) 643-6782

Diane Haskins
Program Coordinator
(515) 643-6683
Sara Hill
Senior Academic Advisor
(515) 643-6662
Alexis Atkinson
Academic Advisor
(515) 635-1354

Dillon Bauer
Academic Advisor
(515) 643-6630

Caitlin Mahlstede
Learning Specialist
(515) 643-6718




Request Info

Next step before transforming into a life-saving hero: complete the form below. Our admissions team will get you all the info you need to know.

Request Info


Admissions: (515) 635-1133
General: (515) 643-3180

Get Connected

Mercy College is a Catholic, accredited, nonprofit institution of higher learning.