How does teletherapy work?
The Norkaitis Student Success Center partners with Uwill, the leading student mental health and wellness solution. With Uwill, students receive free, immediate access to teletherapy with a therapist of their choice. All information shared in teletherapy sessions is completely confidential. To access telehealth services, you must be a current Mercy College student. Check out how to book an appointment here, or follow the instructions below to set up your first teletherapy appointment.

- Choose a therapist based on your preferences, including issue, gender, language, and ethnicity
- Choose a time that fits your schedule based on day, night, and weekend availability
- Choose your appointment type via video, phone, chat, or message
Questions about how to access Uwill teletherapy services? Contact the Norkaitis Student Success Center via email at StudentSuccess@mchs.edu or call (515) 643-6620.
If you have support or technical questions when using Uwill, please reach out directly to Uwill at Support@uwill.com.
Quick Resources
Common reasons to connect with Uwill's teletherapy services
- Transition to college and academic concerns
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Feeling moody, irritable, depressed, or hopeless
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Expressing loneliness or grief
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Relationship concerns
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Concern about a friend’s mental health
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Eating disorders
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Domestic or dating violence
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Worry about life after graduation
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Trouble coping with a traumatic event
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Thoughts of death or suicide