Email Access


Student Email Account

Students receive a Mercy College email account during College Orientation & Registration. Students are expected to check email regularly for classwork and college announcements.

Username and Password

Username Format:

  • Example:

Password Format: The default password is [lowercase middle initial] + [MMDDYY of birthday]

  • Example: m010209

Changing Your Password

Click here to change your Mercy College Student Email Password.

For security purposes, it is very important that you change your password when its initially set up.

Automated Deletion

Certain email folders will automatically delete messages after a period of time. The ‘Sent Items’ folder will only retain messages for 240 days, and the ‘Deleted Items’ folder will only retain messages for 30 days. These settings have been configured to prevent mailbox storage from exceeding its quota. Sent messages that need to be retained may be moved to another folder.

Email Forwarding

Disclaimer: Mercy College does not support or endorse any specific internet email provider. Students who choose to utilize email forwarding do so at their own risk. Mercy College is not responsible for the handling of email by external vendors or servers; email lost or misdirected due to forwarding does not absolve a student from responsibilities associated with email correspondence.

Click here to see directions for forwarding email.

Request Info

Next step before transforming into a life-saving hero: complete the form below. Our admissions team will get you all the info you need to know.

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Admissions: (515) 643-6715
General: (515) 643-3180

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Mercy College is a Catholic, accredited, nonprofit institution of higher learning.