The Office of Institutional Research and Effectiveness promotes a culture of educational excellence at Mercy College of Health Sciences. The office of IRE was created in 2016 to expand from the previous emphasis on assessment to the integration of three essential elements of educational excellence in higher education:

  1. Continuous Improvement
  2. Teaching and Learning
  3. Research and Analytics

The office of IRE provides leadership and support across Mercy College schools, academic programs, and administrative/support offices in a systemic effort to go beyond the boundaries of individual courses and services. IRE staff members meet with faculty, staff, and administration to provide expertise and assistance to provide a wide variety of services to ensure both teaching and service excellence. As with all services, consultations are outcome-focused, discipline-specific, evidence-based, guided by data, and grounded in the research/literature base.

IRE staff members look forward to working alongside faculty, staff, and administration.  Meet the staff of the office of IRE and explore related links.  If you are seeking assistance or want to have a conversation regarding one of the services the office of IRE can provide, please complete the Project Request Form.

Core Principles

In addition to the Mercy College Core Values, the IRE holds its practices to the following principles:

  • Professional Integration. The IRE provides interdependent professional expertise to support clients in aligning theory and practice.
  • Objectivity and Transparency. The IRE delivers complete information that is free of judgment, personal agenda, and favoritism.
  • Collaboration. The IRE partners with individuals and groups to clarify their goals, outcomes, and needs.
  • Research/Best Practices. The IRE facilitates a culture of innovation and change that actively pursues excellence. 
  • Communication. The IRE provides information in a sensible manner tailored to clients’ needs and respecting the self-worth, regulatory, and political contexts of participants and/or recipients.
  • Data Accuracy and Integrity. The IRE verifies and replicates findings before they are disseminated.
  • Protection of Privacy and Confidentiality. The IRE holds the integrity and dignity of all students, faculty, staff, and visitors in the highest regard.

Mission (aligned with Mercy College Mission)

Through education and advocacy, the Office of Institutional Research and Effectiveness (IRE) provides integrated coherent support in curriculum, instruction, assessment, analytics, and research that enables Mercy College to excel in professional and liberal arts/sciences education.

Vision (aligned with Mercy College Vision)

To be a national leader for excellence in the delivery and innovation of integrated supports in curriculum, instruction, assessment, analytics, and research.


Recipients of Office of Institutional Research and Effectiveness services...

  • Make decisions through insights gained from reflection and actionable empirical data.
  • Align goals, actions, and assessments with expected outcomes.
  • Continuously improve the quality of their work.


The Office of IRE collaborates with schools, programs, and administrative/support offices to offer a broad array of decision support services to leadership, academic programs, and administrative/support offices. These services include, but are not limited to the following:

  • Reports that integrate data, curriculum, instruction, assessment, and implications for continuous improvement
  • College-wide terminology in communications relative to expected outcomes
  • Development and assessment of outcome statements, goal statements, and/or performance indicators and targets
  • Information, guidance, and analytic support for informed decision making and planning
  • Alignment of outcomes, activities, and assessments
  • Assessment of activities related to student satisfaction, student needs, teaching effectiveness, and outcomes
  • Coherent curriculum design and evaluation
  • Review of data for relevance, accuracy, inference, and use
  • Feedback and resources to meet instructional needs
  • Individual and/or group coaching opportunities
  • Decision making regarding instruction and assessment
  • Instructional strategies that are effective for each unique teaching context
  • Research design, data analysis, publication of findings, and the academic program review process
  • Professional development for administration, faculty, and staff
  • Institutional assessment plan
  • Strategic planning process and evaluation of strategic goals
  • HLC institutional accreditation and support for professional program accreditation process
  • Needs assessments, internal surveys, and external surveys
  • Student end-of-course evaluations
  • Visuals (dashboards, infographics, graphs, tables, fact books, common data sets, etc.)