The College allots each student 100 pages per semester for printing or copying.
Can I still print if I use up my quota?
Students who use up their quota can print/copy at the cost of $0.10 per page. This is done by adding money to the print account using the add-credit station in the library print/copy area.
When will I get my pages for the semester?
New accounts are set up (and old quotas refreshed) before and during the first week of classes.
What if I don’t use all my pages for the semester?
Pages not used will carry over to the next semester, whether these pages are from the College-alloted quota or paid for by students. Because these pages are indiscriminately combined in the system, no refunds are offered on print control balances. If the student leaves Mercy College, print accounts and balances will be set to zero.
How do I copy and print?
Enter the email username and password at the print release station (pedestal next to printer).
Press ‘use copier'.
Run Copies. Press 'log out' when finished.
Print normally from one of the campus computers. An authentication box will appear, with fields for a username and password. Enter the email username and password.
The job will print at the printer.
Can I print from my laptop?
No – wireless laptops are not part of the Mercy network. Only computers inside the Mercy network are authorized to use the network printers; because the wireless network exists separately from the local network, where the printers and workstations exist, wireless laptops won’t be able to communicate with the other devices, and consequently are unable to print.
Students are expected to check their MCHS student email regularly.
Can I forward my student email to another account?
Email forwarding is allowed for MCHS student email.
I’m also a Mercy Medical Center employee. Can I merge my accounts, or forward one to the other?
Presently, no. This is because student email exists on its own network, separate from the Medical Center and College faculty/staff accounts, accounts can not be merged between the two. However, student email can be forwarded, see previous question for instructions.
Is there a limit on mailbox size?
Yes, student mailboxes are restricted to 75 MB. This includes the items that are in the ‘Sent Items’ and ‘Deleted Items’ folders as well as the ‘Inbox’. If your mailbox exceeds this quota, you won’t be able to receive new messages until you make space.
What happens to my email when I graduate?
Students are allowed to retain their student email accounts after graduation as an alumni career resource.
Purchasing and Educational Discounts
Can I buy computers/software/etc. at a discount because I am a student?
Many retailers and manufacturers sell computer products at an educational discount. Generally, students and educators are be required to provide proof of their enrollment/affiliation with an educational institution.
Does Mercy College sell software at a discount?
Presently, no. Because Mercy College doesn’t have a bookstore, we don’t have any outlet for software retail.
Supported Software Versions
What programs does Mercy College use?
Mercy College uses Microsoft Office 2013 and Windows 7. While the College computers can accommodate other document types, using file formats compatible with these programs is strongly recommended. Students submitting files in other formats may be asked to resubmit their files.
I don’t have Microsoft Office, can I get it through Mercy College?
Mercy College of Health Sciences students may download and install Microsoft Office 365 ProPlus, a full version of Office software, including: Word, PowerPoint, Excel, and Outlook. Students can install the software on several devices, including PCs, Macs and tablets. Users may also access Office mobile applications on iPhones and Android phones. The software has the same features and functions as other versions of Office and can be used offline; however, users must connect to the Internet once every 30 days to verify they are still eligible for the program. Office 365 ProPlus is being offered through Mercy College in partnership with Microsoft. Instructions for download are available here.
What is the ‘student’ drive?
The ‘student’ drive is network storage specifically set aside for student use. It is accessible from most College library/lab computers. A couple things to note about the student drive:
As it is open access, everyone has equal rights to ‘most’ files. There are some exceptions.
The student drive is not accessible from off-campus or through 'Guest' wireless access.