Online Learning Frequently Asked Questions (FAQs)
In our programs, courses may be up to 100% online. Students are expected be able to communicate with the instructor and peers via email and transfer documents between themselves and faculty through electronic attachments.
In an online course, students interact with their instructor and classmates by using the Internet. Students at Mercy College will typically use a course tool called ELEOS to find the course materials, assignments and other information that teachers make available. The course catalog indicates which courses most heavily utilize online learning by classifying them as web-assisted or web-based:
No, online courses are just as rigorous as courses that meet in a classroom. In fact, for many online courses you will be more actively engaged in the course materials than you would be in a traditional classroom setting.
Most teachers will have weekly assignments with due dates throughout the course. To ensure that you have the most current information, check your ELEOS course site several times each week for announcements, new assignments, etc. Some teachers make all the course materials available from the first day of the course. Other teachers will add content to the course throughout the semester.
Your participation in course activities notifies teachers that you are attending your online class.
Online testing varies according to the purpose for testing, student learning outcomes, and faculty preference. Your instructor will describe the testing methods used during the course. There are several ways a student may take tests for an online course. Some faculty use timed online tests. Other instructors may use proctored exams. For proctored exams, instructors will provide directions and will ask you to locate a proctor in your area. A proctor is a qualified individual who monitors a student during the entire test session.
Turnitin is plagiarism analysis software which Mercy College instructors use to encourage academic integrity by preventing submissions with improperly cited content. The software service checks written works against Internet content, several databases, and previously submitted work. Turnitin will provide an Originality Report that identifies what, if any, portion of the work matches other sources. Some faculty may also use the Turnitin software to provide grades or feedback. Your faculty will inform you how to use the tool.
Students can communicate with their teachers through their Mercy student email, ELEOS discussions, and online chat sessions. Faculty may also be available for office appointments and by phone. Your instructors will also indicate how to best contact them.
Students communicate with each other through Mercy student email, ELEOS discussions, and online chat sessions. Some teachers will ask students to "introduce themselves" to their classmates early in the course.
Your instructor will explain the expectations for individual versus group work. Some instructors design their courses so students can learn by discussing ideas and viewpoints with other students. The teachers may set up team areas on the ELEOS course site so students can work together on projects. Students in online courses do have opportunities to interact with others within the ELEOS learning community.
Instructors may utilize a variety of teaching approaches and learning tools including, but not limited to, video lectures, online discussions, written papers, reflective journals, live chat sessions, group work, and quizzes.
In the ELEOS LOR (Learning Object Repository) the Mercy College Library has posted a variety of resources for students. Visit the Mercy College Library LOR once you are logged into ELEOS and look through the items available.
Some health care programs require students to work with health care professionals who are recognized as clinical experts. These preceptors volunteer to teach, supervise, and evaluate students in a health care setting that is different from the one in which the student is currently employed. Mercy College faculty coordinate and facilitate this learning experience; though, the experience usually takes place in the student's own community.
You should know how to:
Some teachers may require additional skills or may provide the instructions for required skills.
All computers at Mercy College have the requirements for ELEOS online courses. For your personal devices, we recommend you perform a system check to ensure your computer contains the supported system and software requirements. Your instructors may also have specific technology requirements for their courses.