Upon graduation or withdrawal, any student who has borrowed a Stafford loan while attending Mercy College must complete exit counseling. Exit counseling may be completed online or in person by appointment with a member of the Mercy College Financial Aid staff. Students who borrow any Federal Stafford Loans at Mercy College will be notified by email of the exit counseling requirement. Topics covered include repayment information, consolidation, deferment, and student loan contact information. If you have questions about the exit counseling procedure contact the Financial Aid Office at 515-643-6611.
How can I view all my federal loans? You can log on to www.nslds.ed.gov at any time. You will need the PIN you used when you filed your FAFSA.
How can I get a free credit report showing my private loans? You can get a free annual credit report from each of the three major credit bureaus at www.annualcreditreport.com.
I'm having trouble making payments on my loans. How can I get help? Contact your lender as soon as possible. Also visit www.studentloans.gov for more information on deferments, forbearances, or alternative payment plans that you might qualify for that might delay or reduce your payments.