College Staff Directory
The following individuals are members of the professional and support staff at Mercy College.
Carole Adams
College Executive Assistant
Email or (515) 643-6601; Office Location: B1-116
Carol Bousselot
Pathways Secretary
Email or (515) 643-6782; Office Location: B1-315
Carolyn Bucklin
Registrar
Email or (515) 643-6744; Office Location: MC-129
Quinn Cameron (Bio)
Admissions Counselor
Email or (515) 643-6738; Office Location: MC-126
Missy Chapman
Campus Receptionist
Email or (515) 643-3180
Lisa Croat
Financial Aid Director
Email or (515) 643-6720; Office Location: MC-117
Anne Dennis, PHR (Bio)
Human Resources Business Partner
Email or (515) 643-6640; Office Location: B1-113
Tiffiny Dlouhy
Secretary, Admissions, External Affairs
Email or (515) 643-6682; Office Location: B1-109
Laurie Heckert
Student Accounts and Billing Representative
Email or (515) 643-6603; Office Location: B1-107
Sara Hill, MBA (Bio)
Assistant Registrar
Email or (515) 643-6652; Office Location: MC-121
Erin Hirsch
Admissions Counselor
Email or (515) 643-6605; Office Location: MC-123
Joah Hogan (Bio)
Online Teaching and Learning Coordinator
Email or (515) 643-6714; Office Location: B1-201
Layne Huey (Bio)
Admissions Counselor
Email or (515) 643-6790; Office Location: MC-122
Thomas Iverson
Systems Technology Supervisor
Email or (515) 643-6735; Office Location: B1-222
Linda Knowles
College Secretary
Email or (515) 643-6760; Office Location: B1-217
Jeanette McGreevy, PhD (Bio)
Academic and Institutional Effectiveness Coordinator
Email or (515) 643-6717; Office Location: B1-213
Kerry McGuire
Secretary, MC Training Center
Email or (515) 643-7491; Office Location: CR-104
Maggie Moore
Admissions Associate/Pathways Admissions Counselor
Email or (515) 643-6733; Office Location: MC-116
Jason Morgan
College Technology Specialist
Email or (515) 643-6704; Office Location: B1-226
Rachel Newsom
Secretary, Emergency Medical Services
Email or (515) 643-7484; Office Location: CR-103
Leah Nikkel
Library Assistant
Email or (515) 643-6613; Office Location: SC-114
Douglas Owen
Environmental Services
Email or (515) 643-6713
Kris Owens (Bio)
Manager of Student Success
Email or (515) 643-6659; Office Location: MC B-01
Megan Patton (Bio)
Admissions Counselor
Email or (515) 643-6630; Office Location: MC-127
Chad Peters
Financial Aid Coordinator
Email or (515) 643-6611; Office Location: MC-113
Lance Pfantz
Library Assistant/Audiovisual Specialist
Email or (515) 643-6763; Office Location: SC-114
Heidi Pierson (Bio)
Admissions Counselor
Email or (515) 643-6779; Office Location: MC-116
Jeanne Pike
College Administrative Assistant
Email or (515) 643-6691; Office Location: B1-111
Ron Robertson
Student Services Coordinator
Email or (515) 643-6710; Office Location: MC-116
Julie Rose
Faculty Secretary
Email or (515) 643-6637; Office Location: B1-217
Michael Sapiro (Bio)
Online Marketing Specialist
Email or (515) 643-6628; Office Location: B1-103
Joann Schmidt
Admissions Associate
Email or (515) 643-6609; Office Location: MC-116
Margaret Scholbrock (Bio)
Lab Assistant
Email or (515) 643-6750; Office Location: B2-157
Kevin Sindergard
Environmental Services
Email or (515) 643-6713
Melissa Spring
Admissions Associate
Email or (515) 643-6771; Office Location: MC-116
Dave Steenhoek
Facilities Manager
Email or (515) 643-6680; Office Location: B2-149
Jim Tagye (Bio)
Marketing Coordinator
Email or (515) 643-6678; Office Location: B1-105
Julie Thatcher
Financial Aid Specialist
Email or (515) 643-6636; Office Location: MC-115
Jennifer Thompson, MLIS
Assistant Library Director
Email or (515) 643-6700; Office Location: SC-114
Cheryl Williams
Pathways Admissions Counselor
Email or (515) 643-6759; Office Location: B1-322
Sue Zylstra
Business Office Supervisor
Email or (515) 643-6629; Office Location: B1-110

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