College Staff Directory

The following individuals are members of the professional and support staff at Mercy College.

Carole Adams
Administrative Assistant to the President
Email or (515) 643-6601; Office Location: B1-116

Leah Baker
Library Assistant
Email or (515) 643-6700; Office Location: SC-114

Carolyn Bucklin
Registrar
Email or (515) 643-6744; Office Location: MC-129

Quinn Cameron
Admissions Counselor
Email or (515) 643-6738; Office Location: MC-126

Missy Chapman
Receptionist
Email or (515) 643-3180

Joni Cowden, RN
Student Health Nurse
Email or (515) 643-6631; Office Location: MC-119

Lisa Croat
Financial Aid Director
Email or (515) 643-6720; Office Location: MC-117

Anne Dennis, PHR (Bio)
Human Resources Business Partner
Email or (515) 643-6640; Office Location: B1-113

Tiffiny Dlouhy
Secretary, Admissions, Advancement and Student Services
Email or (515) 643-6682; Office Location: MC-Lobby

Kara Donovan (Bio)
Admissions Manager
Email or (515) 643-6604; Office Location: MC-128

Laurie Heckert
Student Accounts and Billing Representative
Email or (515) 643-6603; Office Location: B1-107

Sara Hill, MBA (Bio)
Assistant Registrar
Email or (515) 643-6652; Office Location: MC-121

Joah Hogan (Bio)
Online Teaching and Learning Coordinator
Email or (515) 643-6714; Office Location: B1-103

Thomas Iverson
Systems Technology Supervisor
Email or (515) 643-6735; Office Location: B1-107

Janet Klostermann (Bio)
Marketing Representative
Email or (515) 643-6630; Office Location: B1-222

Linda Knowles
Pathways Secretary
Email or (515) 643-6782; Office Location: B1-315

Tabatha Lamb, MA (Bio)
Pathways ESL Academic Counselor
Email or (515) 643-6662; Office Location: MC-B06

Chad Peters
Financial Aid Assistant Coordinator
Email or (515) 643-6720; Office Location: MC-113

Jeanette McGreevy, PhD
Academic and Institutional Effectiveness Coordinator
Email or (515) 643-6717; Office Location: B1-213

Kerry McGuire
Training Center Secretary
Email or (515) 643-7491; Office Location: CR-104

Elizabeth McKee
Student Services Associate
Email or (515) 643-6683; Office Location: MC-Lobby

Jenny Metzger, MEd (Bio)
Pathways Admissions Counselor
Email or (515) 643-6759; Office Location: MC-122

Maggie Moore
Admissions/Student Services Associate
Email or (515) 643-6733; Office Location: MC-116

Jason Morgan
College Technology Specialist
Email or (515) 643-6704; Office Location: B1-201

Sandra (Sandi) Nagel
Admissions Counselor
Email or (515) 643-6605; Office Location: MC-126

Rachel Newsom
Secretary, Emergency Medical Services
Email or (515) 643-7484; Office Location: CR-103

Mark Norris
Admissions/Marketing Representative
Email or (515) 643-6677; Office Location: B1-222

Mary Beth Olander, RN
Student Health Nurse
Email or (515) 643-6642; Office Location: MC-119

Douglas Owen
Environmental Services Staff
Email or (515) 643-6713

Lance Pfantz
Library Assistant/Audiovisual Specialist
Email or (515) 643-6613; Office Location: SC-114

Jeanne Pike
Administrative Secretary
Email or (515) 643-6691; Office Location: B1-217

Ron Robertson
Student Services Coordinator
Email or (515) 643-6710; Office Location: MC-116

Julie Rose
Faculty Secretary
Email or (515) 643-6637; Office Location: B1-217

Joann Schmidt
Admissions/Student Services Associate
Email or (515) 643-6609; Office Location: MC-116

Kevin Sindergard
Environmental Services Staff
Email or (515) 643-6713

Melissa Spring
Admissions/Student Services Associate
Email or (515) 643-6771; Office Location: MC-123

Dave Steenhoek
Facilities Manager
Email or (515) 643-6680; Office Location: B2-149

Jim Tagye (Bio)
Marketing Manager
Email or (515) 643-6678; Office Location: B1-224

Julie Thatcher
Financial Aid Specialist
Email or (515) 643-6636; Office Location: MC-115

Jennifer Thompson, MLIS
Assistant Library Director
Email or (515) 643-6700; Office Location: SC-114

Sue Zylstra
Business Office Supervisor
Email or (515) 643-6629; Office Location: B1-110