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Business Office

The Mercy College Business Office is here to serve you whether you’re making a payment on your account, obtaining a billing statement or discussing payment arrangements.

FAQs

When is tuition due? 
Tuition payments are due the first day of the term.

Is there a late payment fee?
Yes.  Payments not made by the first day of the term will be assessed a late payment fee.

If I drop a class or classes after the refund drop date, will I get a prorated tuition refund?
No, tuition for classes dropped after the refund date is non-refundable. However, if a student withdraws completely from the College and completes the applicable withdrawal process, then the tuition will be prorated according to the amount of the term completed. (There is no refund after 60% of the term is completed.)

Are financial aid advances available?
As a general rule, financial aid advances are not available.

When are financial aid excess checks available? Excess financial aid checks are issued under the latter of these two circumstances:

  • After financial aid money has arrived and an excess has been created in your account.
  • After the last day to drop classes with a refund.

Is there a payment plan available?
Yes, contact the Business Office for further information. 

Can I use excess financial aid to purchase books? Yes. Students who have excess financial aid may request a book voucher from the Business Office to use at the bookstore. Please contact the Business Office for further information.


Quick Links

Contacts

  •  Sue Zylstra (515) 643-36629
    • Pay my bill
  •  Jack Perkins (515) 643-6603
    • Obtain a Billing Statement
    • Discuss payment arrangements
    • Discuss my account

Business Office Hours

Monday through Friday
7:30 a.m. - 4 p.m.
Closed during academic holidays

Mailing Address

Mercy College of Health Sciences
Business Office
928 6th Avenue
Des Moines, IA 50309-1229