College Staff Directory

The following individuals are members of the professional and support staff at Mercy College.

Mary Acevedo
Executive Assistant
Email or (515) 643-6601; Office Location: B1-116

Marwa Alsarraf
Secretary, School of Allied Health
Email or (515) 643-6732; Office Location: B1-201

Briante Bagg
Americorps Vista
Email or (515) 643-6635; Office Location: B1-204

Nick Berigan, PhD
Institutional Research Analyst
Email or (515) 643-6672; Office Location: B1-217

Erika Berry
Admissions Counselor 
Email or (515) 643-6605
Office Location: CH-Garden Level Activity Room (enter through south sliding door)

Randi Boelkes
Financial Aid Coordinator
Email or (515) 643-6636; Office Location: B1-107

Stephanie Brown
Teaching and Learning Specialist
Email or (515) 643-6789; Office Location: B1-217

Carolyn Bucklin
Registrar
Email or (515) 643-6744; Office Location: B1-315

Missy Chapman
Campus Receptionist
Email or (515) 643-3180

Lisa Croat
Financial Aid Systems Analyst
Email or (515) 643-6720; Office Location: B1-123 (south entrance)

Barbara Cupp
Student Affairs Associate
Email or (515) 643-6715; Office Location: BH-124

Bao Diep
Technology Specialist
Email or (515) 643-6704; Office Location: B1-226

Kayla Galoso
Programmer Analyst
Email or (515) 643-6792; Office Location: B1-226

Jude Gustafson
Content Management Administrator
Email or (515) 643-6677; Office Location: B1-222

Mark Haddinger
Senior Admissions Counselor
Email or (515) 643-6779
Office Location: CH-Garden Level Activity Room (enter through south sliding door)

Sally Hawkins
Online Marketing Specialist
Email or (515) 643-6628; Office Location: B1-103

Lindsey Hays
Counselor
Email or (515) 643-6793
Office Location: CH-Garden Level Success Center (enter through south sliding door)

Vickie Hedlund
Secretary - Mercy College Training Center
Email or (515) 643-7491; Office Location: CR-Lobby

Sara Hill, MBA
Academic Advisor
Email or (515) 643-6662; Office Location: SC-B06

Thomas Iverson
Senior Programmer Analyst
Email or (515) 643-6735; Office Location: B1-222

Andrea Knaub
Student Affairs Coordinator
Email or (515) 643-6790
Office Location: CH-Garden Level Activity Room (enter through south sliding door)

Linda Knowles
Secretary, School of Liberal Arts and Sciences
Email or (515) 643-6760; Office Location: B2-249

Debbie Lively
Admissions Counselor
Email or (515) 643-6738
Office Location: CH-Garden Level Activity Room (enter through south sliding door)

Maggie Moore
Senior Admissions Counselor
Email or (515) 643-6733
Office Location: CH-Garden Level Activity Room (enter through south sliding door)

Mark Norris
Library Assistant
Email or (515) 643-6613; Office Location: SC-114

Douglas Owen
Environmental Services
Email or (515) 643-6713; Office Location: BH-134

Lance Pfantz
Library Technology & Media Services Specialist
Email or (515) 643-6763; Office Location: SC-114

Molly Schoonhoven
Administrative Assistant
Email or (515) 643-6691; Office Location: B1-111

Stephanie Smith
Student Affairs Associate
Email or (515) 643-6609; Office Location: B1-313

Dave Steenhoek
Facilities Manager
Email or (515) 643-6680; Office Location: B2-149

Jennifer Thompson, MLIS
Assistant Library Director
Email or (515) 643-6700; Office Location: SC-114

Laurie Waldrop
Business Office Manager
Email or (515) 643-6603; Office Location: B1-110

Hillary Wehr
Secretary
Email or (515) 643-6682; Office Location: B1-109

Caitlyn Zimmermann
Academic Advisor
Email or (515) 643-6794
Office Location: CH-Garden Level Success Center